No Champion, no deal – It´s not quite that simple

Markus Hensel's Strategy Insights blog deals with current topics in corporate management, inspired by practical experience and always with a personal view of the challenges and opportunities of the business world.
April 15, 2025

The champion, a human being

The guiding principle “No champion, no deal” is one of the basic principles of sales and essentially states that no success is possible without the support of a strong “friend” on the customer side. But is that really true?

From a competitive strategy perspective, the champion is the person on the customer side who has authority and assertiveness and favors your offer.

A champion

  • prevails over internal opponents,
  • provides you with internal information,
  • helps you to expand your network of contacts,
  • supports you in your own positioning,
  • warns you of risks and dangers,
  • shows you weaknesses and mistakes as well as your strengths.

His goal is your profit. The decisive factor is what motivates him. Because it depends on how far he goes and how long he holds out.

A champion is only human.

Without a champion, the picture remains diffuse

And so back to the initial question: Is “no champion, no deal” right?

Imagine if you had to do without this support. How much more uncertain would your own actions become? How much time would you spend guessing instead of doing the right things at the right time?

Without a champion, it becomes imprecise.
You work with assumptions instead of clarity.

And yet there is often the feeling that you can still make it.

Champions also work behind the scenes

The second view is simpler and at the same time more uncomfortable: Is there no one on the customer side who wants you to win? On what basis should a decision be made in your favor?

Sounds simple. But it’s not.

In many decision-making processes, there is no clear vote, but rather a balance. Arguments stand side by side, interests against each other. The decision is not necessarily based on logic.

It falls out of preference.

This is particularly clear in sales, where it applies fundamentally to decisions. Decisions are always made by people.

And this is exactly where the role of the champion comes into play. If nobody in the decisive circle wants you to win, it will be difficult to influence the outcome in your favor.

If it is argued that you have also won missions without a champion, this is only true at first glance: These missions were not won without a champion. The champion was simply not visible. The champion is not a pure sales phenomenon. It is an expression of how decisions are made in the first place.

Insights
2 helmets Blog

Winning competition through strategy and analysis with Markus Hensel - Success factors for companies.

Markus Hensel

Over the past 30 years, I have worked in various companies and roles. Much of it has been educational. Not all of it has been pleasant.

I am less interested in what is written in presentations than in what actually happens when decisions are made under pressure and why they often stray from their original goal.

The Strategy Insights blog is an attempt to make precisely this visible. Not as a theory, but as a living observation.

If this gives rise to ideas that are viable or give rise to contradictions, I am happy to discuss them.

Latest posts

Excellence makes you lonely

In a Western world that has organized stability and prosperity for years, excellence has become a foreign concept. It lives in social exile. Mediocrity stabilizes itself. And it leads to below-average performance.

Time Management – A reason to smile

The statement “I didn’t have time” is surprisingly stable. It works in both professional and private life, is socially accepted and is rarely seriously questioned. Yet it describes something very precisely, just not what it claims to.

Work-life balance – a personal plea

Personal responsibility, motivation, self-determination: as a member of the late 1960s generation, the question of a good work-life balance has been with me from the very beginning.

Award and farewell – the silent second page

The silent second side of a business decision: A customer’s decision in favor of a provider is far more than a simple acceptance of a bid – it is also a conscious decision to abandon alternative options.

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *